“Shannon represents a rare breed of individual who cares deeply about her work and can actually inspire people to use training space to gain new skills and competencies and become their best. I think it's important to point out that she has a lot of fun doing what she does. Where employees or volunteers can often look at training as a chore or a punitive exercise, training time spent with Shannon moves quickly, brings out deep engagement by participants and at the end of the day, is fun and leaves participants with new tools, motivation and ideas. To say simply that Shannon completes what she sets out to do doesn't explain the high standard of excellence that Shannon holds for herself and others. She has the rare ability to bring humor, self-awareness and a strong background in learning theory to lead, inspire and motivate people of all backgrounds”